Terms & Conditions

Purchases for collection or despatch should be pre-paid using Credit Card, Switch Card, Card backed Cheque, Bank Transfer or Cash.

Order over £175.00 nett incurr no delivery charge

You must inspect the goods as soon as is reasonably practicable after delivery and Distinctive Nails Products shall not be liable for any defect in the goods unless written notice is given to Distinctive Nail Products within 7 days of delivery. The quantity and weight of any consignment as recorded by Distinctive Nails Products upon despatch from Distinctive Nails Product’s place of business shall be conclusive evidence to the contrary. Distinctive Nails Products shall not be liable for any non-delivery of goods unless written notice is given to Distinctive Nail Products with in 5 days of the date when the goods should have been delivered.

Any goods returned must be received by Distinctive Nail Products within 7 days of delivery and must be complete, undamaged and in original packaging. Goods returned after the 7 days as ‘unwanted’ or ‘incorrectly ordered’ will be accepted at the discretion of  Distinctive Nail Products and subject to a  restocking fee representing 25% of invoice value. You are responsible for retuning good to Distinctive Nail Products and for proof of delivery. Goods will be returned at your expense.

If you are buying as a ‘customer’, as defined in The Customer Protection (Distance Selling) Regulations 2000, the goods may be returned within 7 working days (excluding Saturday, Sunday and any UK Bank Holiday) of delivery for a full refund. To cancel and order you must notify Distinctive Nail Products in writing within  the 7 day period and return the goods quoting your account number and invoice number. Distinctive Nail Products will refund you the invoice value of the goods. You shall be liable for the postage cost to return the goods to Distinctive Nails Products (goods should be returned with proof of delivery). You must take responsible care of the goods and return them in their original packaging.

Distinctive Nail Products total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation or otherwise shall be limited to repairing, replacing or at Distinctive Nail Products option refunding monies paid in respect of the goods. Distinctive Nail Products shall not be liable to you for any indirect or consequential loss or damage (whether for loss of profit, loss of business, depletion of goodwill or otherwise) cost, expenses or other claims for consequential compensation whatsoever (whether caused by negligence of Distinctive Nail Products, it’s employees, agents or subcontractors) which arise out of or in connection with the supply of any goods.