Viewing and purchasing from this website means you electronically agree to abide by our Terms and Conditions which are outlined below for your convenience.
How to use our Website
Shopping with us could not be made any easier. This website has been designed to give you a hassle-free experience so you can sit back, relax and browse / buy at your leisure, 24 hours a day, 365 days a year. It is the same as shopping anywhere else … but without the walking!
Purchases for collection or dispatch should be pre-paid using PayPal, Credit Card, Debit Card.
We dispatch all order’s that contain in-stock items only the same day if placed before 2.00pm. All orders for pre-order are dispatched within the timescale quoted on the product page. Click here to view our delivery page which includes dispatch information, delivery timescales, postage options, and prices.
We accept all worldwide credit & debit cards and Paypal accounts.
Orders over £50.00 net are free delivery (except offshore and postcodes listed on delivery information).
We offer a 14 day returns policy for an exchange or refund (exclusions apply, see our returns policy). Simply email us within 14 days from receipt of your order to request an exchange or refund. Click here to view our full returns page.
Prior to dispatch of your order: Please email us immediately if you wish to cancel your order prior to dispatch and you will be refunded in full (less payment processing fees).
After dispatch of your order: If you wish to cancel but your order has already been dispatched, our normal returns policy will then apply.
Privacy & Cookies
When you place an order on our website, our checkout pages are 100% secure and safe and handled on encrypted (padlocked) pages to protect your personal details (see the green https locked symbol at the top of your browser when on any of our pages), so please be assured that we will never see your payment details or account login details.
We comply with the GDPR (General Data Protection Regulations) by providing you with information on how we collect, use and protect your personal data.
Offers & Discounts
We reserve the right to exclude high value and electrical items from all sales & promotions. We reserve the right to withdraw any promotions and refund your order in full. We often have multiple coupons and offers running simultaneously, only one coupon per order can be used.
During our VAT Free Sale you will still be charged VAT (because we are required by law to pay) but the amount you pay is as though we had not charged it. For example, if a product is for sale at £100.00 (excluding VAT) the total you normally pay is £120.00 (including VAT). When we have a VAT Free Sale, we discount the price down to £83.33 (excluding VAT) so the total you pay is £100.00 (including VAT), which is the same as the normal selling price, but without the VAT.